Common SG Arrival Card Mistakes and How to Fix Them
Most SG Arrival Card mistakes can be fixed before you arrive. Trip details and health answers can be changed with ICA's Update SG Arrival Card feature. A wrong arrival date, name, passport number, passport expiry date, date of birth or nationality needs a new submission.
Verified: October 28, 2026
Want your details checked before filing?
The most common mistakes
| Mistake | What to do |
|---|---|
| Trying to submit more than three days before arrival | Wait. The form only offers arrival dates from today to two days ahead. |
| Wrong arrival date, for example the departure date of an overnight flight | Make a new submission with the date you land in Singapore |
| Typo in the name, passport number or date of birth | Make a new submission with the details exactly as in the passport |
| Card made with an old passport, not the one you travel with | Make a new submission with the passport you will present |
| Flight number changed, or a bus or train number not known yet | Update the card with Update SG Arrival Card |
| Health changed after submitting | Update your health status with Update SG Arrival Card |
| A family member, child or baby left out | Submit a card for them too. Every traveller who clears immigration needs one. |
| One group submission for people on different trips | A group submission is for one trip. Untick the same-as-lead-traveller box for a member with a different itinerary, or submit separately. |
| Assuming a connection is a transit when you must collect bags | Submit the card: if you clear immigration, you are not a transit traveller |
How to update a submitted card
Find your reference number
It is in the acknowledgement email ICA sent after you submitted. You also need your passport details.
Open Update SG Arrival Card
On ICA's SG Arrival Card e-Service, choose Update SG Arrival Card. In the MyICA app, ICA's FAQ points to the record's Edit button.
Change the details and submit
ICA sends a new acknowledgement email to the address you provided. Check your junk or spam folder if you cannot find it.
Details you cannot update
For foreign visitors, the e-Service does not allow these fields to be updated. To change one of them, make a new submission:
- Date of Arrival
- Full Name
- Passport Number
- Date of Passport Expiry
- Date of Birth
- Nationality/Citizenship
The e-Service limits the number of SG Arrival Card declarations per traveller for one arrival date. If it reports that the maximum has been reached, you cannot keep resubmitting for that date, so check every detail on the review page before you submit.
Other situations
- Trip cancelled: you do not need to void the card. For a new trip, submit a new card.
- No acknowledgement email: check your junk or spam folder. If you submitted on the e-Service, you can also download a PDF copy after submitting.
- No e-Pass email after arrival: use ICA's e-Pass Enquiry Portal with your Disembarkation/Embarkation (DE) number or passport details. If you made several submissions, use the email address in the latest one.
- Arrived without a card: ICA says you must fill in and submit the form electronically before immigration clearance, which delays you. Travellers who fail to submit it may be denied entry.
- Several trips in three days: one individual submission can cover up to three trips.
Field-by-field help is in the SG Arrival Card form guide, and the rules on who must submit and when are in who needs the SG Arrival Card. To be sure you are on ICA's own channels, see the official SG Arrival Card website.
Corrections with SingaporeDigitalCard
SingaporeDigitalCard is an independent paid service, not ICA. A member of our team checks each traveller's details before filing. Before filing, you can correct details yourself in order tracking; after filing, you request a change there. Some details, such as the arrival date and passport, cannot be changed on a submitted card and need a new submission.
Frequently Asked Questions
Can I edit my SG Arrival Card after submitting it?
Yes, for most details. Use Update SG Arrival Card on ICA's e-Service with the reference number from your acknowledgement email and your passport details, while the record is still valid.
I entered the wrong arrival date. What should I do?
The arrival date cannot be updated. Make a new submission with the correct date, on the arrival day or on one of the two days before it.
I made a typo in my passport number. Can I fix it?
Not by updating: the passport number, name, passport expiry date, date of birth and nationality cannot be changed. Make a new submission.
My trip was cancelled. Do I need to cancel the SG Arrival Card?
No. ICA's FAQ says you do not need to void the submission. Submit a new card for your next trip.
My health changed after I submitted. What now?
ICA asks you to update your health status through Update SG Arrival Card. Making a false declaration is an offence.
Sources checked
- ICA: SG Arrival Card e-Service (update screens, observed 28 October 2026) · October 28, 2026
- ICA: SG Arrival Card e-Service, frequently asked questions · October 28, 2026
- ICA: SG Arrival Card (SGAC) with Electronic Health Declaration · October 28, 2026
- ICA: Entering Singapore · October 28, 2026
- ICA: Retrieval of Electronic Visit Pass (e-Pass) · October 28, 2026
- ICA: Transiting Through Singapore · October 28, 2026
Want your details checked before filing?
SingaporeDigitalCard is an independent paid service, not ICA. Our team reviews each traveller's details before we file inside ICA's window. The SG Arrival Card is free if you submit it yourself with ICA.