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Where to Submit the SG Arrival Card: ICA's Website and App

The SG Arrival Card is submitted on the SG Arrival Card e-Service of Singapore's Immigration & Checkpoints Authority (ICA) or in ICA's MyICA mobile app. Both are free of charge, and you can always submit the card there yourself. ICA's web addresses end in ica.gov.sg.

Verified: October 28, 2026

SG Arrival Card assistance

Prefer help with your SG Arrival Card?

The two official channels

Website

ICA's SG Arrival Card e-Service. ICA's SG Arrival Card page on www.ica.gov.sg links to it under Submit Online.

Mobile app

MyICA Mobile, for iOS and Android. ICA's MyICA page links to the App Store and Google Play.

Cost

Free. ICA states that SG Arrival Card submission is free of charge, and the MyICA app is a free download.

Run by

The Immigration & Checkpoints Authority (ICA) of Singapore

ICA encourages travellers to use the MyICA app. Its profile feature can fill in your details automatically on later trips to Singapore. The same app also generates the QR codes that some travellers use at the land checkpoints.

How to recognise ICA's channels

  • The web address ends in ica.gov.sg: www.ica.gov.sg for information, and eservices.ica.gov.sg for the SG Arrival Card e-Service.
  • Singapore Government websites generally use a .gov.sg address. The gov.sg page on trusted government websites explains how to check one.
  • The address starts with https://, so the connection is secure.
  • For the app, open the App Store or Google Play links on ICA's MyICA page rather than searching for the name.
  • ICA charges nothing for the SG Arrival Card.

What ICA sends you

  • After you submit: an acknowledgement email to the email address you entered. For foreign visitors it contains a Disembarkation/Embarkation (DE) number. On the e-Service you can also download a PDF copy.
  • At the immigration counter or automated lane: ICA asks you to have submitted the SG Arrival Card before arrival and to present your travel document.
  • After you clear immigration: your electronic visit pass (e-Pass), by email to the same address. It shows how many days you may stay.

Use an email address you can read while you travel. If the acknowledgement does not arrive, check your junk or spam folder.

The SG Arrival Card is not a visa

ICA says the SG Arrival Card is not a visa. Whether you also need a visa depends on your travel document: see Singapore entry requirements. Who must submit the card, and when, is in who needs the SG Arrival Card.

SingaporeDigitalCard and ICA

SingaporeDigitalCard is an independent, paid assistance service. It is not ICA, and it is not affiliated with or endorsed by ICA or the Singapore Government. Our charge is for our assistance only; it is not a government fee.

We offer a guided form for each traveller, a review of the details by our team, filing inside ICA's submission window and secure order tracking. You can always submit the SG Arrival Card yourself on ICA's website or in the MyICA app, free of charge. The pricing page shows what our assistance costs before you decide.

Frequently Asked Questions

Is the official SG Arrival Card free?

Yes. ICA states that SG Arrival Card submission is free of charge, on its e-Service and in the MyICA app.

What is the official SG Arrival Card website?

ICA's SG Arrival Card e-Service at eservices.ica.gov.sg. ICA's SG Arrival Card page on www.ica.gov.sg links to it.

Is there an official SG Arrival Card app?

Yes. MyICA Mobile is ICA's app, a free download from the App Store and Google Play. You can submit the SG Arrival Card in it.

Is SingaporeDigitalCard the official website?

No. SingaporeDigitalCard is an independent paid assistance service, not affiliated with or endorsed by ICA or the Singapore Government. You can submit the SG Arrival Card yourself on ICA's website or in the MyICA app for free.

Do I need to print the SG Arrival Card?

ICA's pages ask you to submit the card before arrival and to present your travel document at immigration; they do not ask for a printout. Keep the acknowledgement email, which contains your DE number.

Sources checked

Prefer help with your SG Arrival Card?

SingaporeDigitalCard is an independent paid service, not ICA. We review each traveller's details and file inside ICA's window. The SG Arrival Card is free if you submit it yourself on ICA's website or in the MyICA app.

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